Product Manager
Product Manager with 4+ years of experience building products from 0 to 1 and scaling them to 10. Combines deep expertise in market research and strategic planning with proven success leveraging advanced AI in core functionalities like personalization to drive significant product growth and operational efficiency across global brands.
Products Launched
Years of Experience
Active Users Managed
% Growth in User Engagement
Professional Experience
A detailed look at my roles, responsibilities, and key achievements.
Newfold Digital
Product Manager
Mumbai, India | Sept 2024 - Present
Challenges & Problems Overcome
- Managing diverse product portfolios for Bluehost (Global) and key APAC brands.
- High operational costs & vendor lock-in.
- Low premium plan adoption rates.
- Drove 2 important Ai initiatives for Bluehost.com (Global)
Key Accomplishments
- Own the P&L, Product Strategy & Lifecycle for the Shared & Cloud Hosting Portfolio across key APAC Brands (CrazyDomains, Vodien) & Bluehost(Global), overseeing core services & value-add-ons like Security & Backups.
- Led the migration of hosting infrastructure to Oracle Cloud (OCI), cutting operational costs by 25%.
- Defined the roadmap for 'DESTINY', an in-house cPanel replacement projected to save $3M monthly.
- Redefined product tiers to Low/High Performance plans, increasing new customer sign-ups for Premium plans by 20%.
- Spearheaded the product strategy for an AI-powered support chatbot at Bluehost, leveraging a RAG model with a fine-tuned LLM to provide contextual support, projected to reduce human-handled ticket volume by 70%.
- Drove the 0-to-1 development of a Generative AI-driven Website Builder, utilizing GPT-based models to automate content generation, layout design, and SEO, significantly enhancing the user onboarding experience and conversion rates.
Key Metrics
$3M
Projected monthly savings from 'DESTINY'.
20%
Increase in sign-ups for Premium plans.
Technologies Used
Vextera
Product Growth Manager
Dubai, UAE | Jan 2024 - July 2024
Challenges & Problems Overcome
- Warehouse inefficiency & high error rates.
- Frequent stockouts due to poor forecasting.
- Lack of automation in shipping processes.
Key Accomplishments
- Led 0-to-1 product development for OMS & WMS, translating market research into a clear product vision & roadmap.
- Launched an AI-driven forecasting system that increased prediction accuracy by 30%.
- Automated 70% of manual shipping tasks by integrating carrier APIs, reducing dispatch errors by 40%.
- Co-led negotiations with delivery partners and marketplaces to secure better pricing.
Key Metrics
70%
Of manual shipping tasks automated.
40%
Reduction in dispatch errors.
Technologies Used
Unicommerce
Product Consultant
Gurugram, India | Nov 2021 - Dec 2023
Challenges & Problems Overcome
- Managed and expanded product offerings for the Middle East region.
- Untapped D2C market potential.
- High volume of integration support tickets.
- Inefficient client operations & return management.
Key Accomplishments
- Promoted from Analyst to Product Consultant within one year based on performance.
- Optimized D2C integrations (Shopify, Magento), driving 25% of total platform traffic.
- Developed a robust API architecture for Shopify & POS, now adopted by 338 D2C brands.
- Improved return management processes by 60% through workflow enhancements.
Key Metrics
67%
Reduction in monthly support tickets.
60%
Improvement in return management efficiency.
Technologies Used
Modifyed Digital
Marketing Manager
Noida, India | Apr 2021 - Oct 2021
Challenges & Problems Overcome
- Diverse client needs across varied sectors.
- Need for hands-on performance marketing experience.
Key Accomplishments
- Curated marketing strategies for multiple businesses in different sectors like Fashion, FMCG, and NGOs.
- Strategised & Executed Google & Meta Ads along with other technologies like Google Analytics and Clarity.
Technologies Used
Skills
Product Management
Product Management
- Product Strategy & Roadmap
- AI/GenAI Product Strategy
- JIRA & Confluence
- SCRUM & Agile Methodologies
Technical Knowledge
Technical Knowledge
- API Integration & Architecture
- LLM & GenAI Concepts
- MySQL & Data Analysis
- Wireframing & Prototyping
Core Concepts
Core Concepts
- Complex Problem Solving
- User Journey Mapping
- Market & Competitor Research
- Data-Driven Decision Making
Soft Skills
Soft Skills
- Cross-Functional Collaboration
- Stakeholder Management
- Critical & Strategic Thinking
- Leadership & Influence
Education & Certifications
My academic and professional qualifications.
S P Jain School of Global Management
Masters In Product Management
Mumbai, MH | 2024
IBM
Generative AI for Product Managers
Professional Certificate
LNM Institute of Information Technology
Bachelor in Technology
Jaipur, RJ | 2016 - 2020
Get In Touch
I'm always open to discussing new projects, creative ideas, or opportunities to be part of an ambitious vision.